Find the answer here..
How quickly do you ship orders?
Usually packages are sent within 24 hours, so you don't have to wait long for your gadgets.
Is the scooter ready to ride after unboxing?
Yes! In most cases, just unfold it and you can ride right away. Assembly is simple and quick.
What if something breaks?
We offer a one-year warranty on scooters and accessories. If something doesn't work properly – let us know, we'll help and replace the damaged part.
How to choose the right helmet size?
Measure your head circumference with a tape measure and compare it with the size chart on our website – that's the best way to get a perfect fit.
Can I return the product if I don't like it?
Yes! You have up to 14 days for a free return without giving a reason.
Do accessories fit every scooter?
Most of our accessories are universal, but check the product descriptions – we provide compatibility information there.
Will these accessories be compatible with my scooter?
Yes! Our accessories are universal or dedicated to the most popular scooter models like Kukirin, Joyor, Motus, Teverun, Bouyeda or Kamikaze. In product descriptions you'll find compatibility information. If in doubt — write to us, we'll be happy to advise!
What payment methods are available?
You can pay by card, Blik or via Apple Pay/Google Pay.
What to do when I have a question not covered in the FAQ?
Feel free to write to us on TikTok or through the contact form – we're here to help!